Terms of Service
At Rashid Malik, we are passionate about delivering exquisite Bridal, Formal, and casual wear for our valued customers. Throughout this website, the terms “we,” “us,” and “our” refer to Rashid Malik. By visiting our site or making a purchase, you agree to follow these Terms of Service, which ensure a safe, fair, and enjoyable shopping experience for everyone.
These Terms apply to all users of our website, whether you are browsing, purchasing, or interacting with our content. Please read them carefully—your use of our website indicates that you agree to these Terms.
We update these Terms from time to time to reflect changes in our services, UK law, and best practices in e-commerce. The most recent version will always be available on this page. By continuing to use our website after changes, you accept the revised Terms.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least 18 years old, or the age of majority in your jurisdiction, and have the legal capacity to enter into binding contracts. If you are a minor, you may only use this website with the consent of a parent or legal guardian.
You may not use our products or services for any unlawful or unauthorised purpose, nor may you, in the use of the Service, violate any applicable UK or international laws, including, but not limited to, copyright, intellectual property, data protection, or consumer protection laws.
You must not transmit any viruses, malware, worms, or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service at any time. While using our site, your personal content (not including payment details) may travel over networks unencrypted. Credit card information is always encrypted.
Please do not reproduce, sell, or exploit any content from our site without written permission. Our headings are for convenience and do not affect the meaning of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make every effort to ensure that information provided on this site is accurate, complete, and current. However, errors may occur, and product appearances can vary slightly due to monitor settings or lighting in photography.
We reserve the right to modify the contents of this site at any time without obligation to update any information. You agree it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices, promotions, and availability are subject to change at any time without prior notice. We may also modify or discontinue certain products or services. While we aim to minimise disruption, we are not liable for losses resulting from such changes.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and in limited quantities. All returns and exchanges are governed by our Returns Policy, compliant with the UK Consumer Rights Act 2015, which ensures your statutory rights as a consumer are protected.
We strive to present our products faithfully, including colours, textures, and details. However, minor variations are natural in luxury fabrics. We may also limit sales to certain regions, customers, or quantities to ensure fair access for all.
We are committed to quality and customer satisfaction, but we cannot guarantee that every purchase will meet individual expectations. Any errors in product listings will be corrected promptly.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
To ensure smooth transactions, please provide accurate and up-to-date information when creating an account or placing an order. This includes billing address, email, phone number and payment details .
We may cancel or limit orders if they appear suspicious, exceed quantity limits, or involve duplicate accounts. Customers will be notified promptly in such cases.
SECTION 7 – OPTIONAL TOOLS
From time to time, we may provide access to third-party tools for convenience, such as virtual styling tools or size guides. These tools are provided “as is,” and we are not responsible for their accuracy or availability. Use these tools responsibly and at your own discretion.
Future features, including new tools and resources, will also fall under these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may include links to third-party websites or services. These links are provided for convenience and are not endorsements. We are not responsible for content, policies, or transactions on third-party sites. Please read third-party terms before engaging with them.
SECTION 9 – PERSONAL INFORMATION
Your personal information is handled in line with our Privacy Policy, in compliance with UK GDPR and the Data Protection Act 2018. This ensures your information is processed lawfully, fairly, and transparently.
SECTION 10 – ERRORS, INACCURACIES, AND OMISSIONS
While we strive for accuracy, errors can occur in product descriptions, pricing, promotions, or shipping information. We reserve the right to correct these without notice. If you place an order based on incorrect information, we will contact you promptly to confirm or cancel.
SECTION 11 – PROHIBITED USES
You may not:
- Break UK or international law
- Violate intellectual property rights
- Transmit viruses, malware, or spam
- Collect personal information without consent
- Harass, discriminate, or abuse others
Violations may result in account suspension or legal action.
SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All products and services are provided “as is.” While we aim to provide reliable service, we cannot guarantee uninterrupted access or error-free experiences.
We are not liable for indirect or consequential losses resulting from using our website, including lost profits or data.
SECTION 13 – INDEMNIFICATION
You agree to defend and hold harmless Rashid Malik and its affiliates against any claims arising from your breach of these Terms or violation of the law.
SECTION 14 – SEVERABILITY
If any provision of these Terms is found invalid under UK law, the remaining provisions will continue to apply in full.
SECTION 15 – TERMINATION
We may suspend or terminate accounts for violations. Obligations incurred prior to termination, including payment for orders, remain in effect.
we reserve the rights to cancel orders if any contracts are breached .
SECTION 16 – ENTIRE AGREEMENT
These Terms, together with our policies, constitute the complete agreement between you and Rashid Malik regarding the use of our services.
SECTION 17 – GOVERNING LAW
These Terms are governed by UK law, including the Consumer Rights Act 2015 and Data Protection Act 2018. Disputes are subject to the exclusive jurisdiction of UK courts.
SECTION 18 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time to reflect new features, legal requirements, or operational improvements. Your continued use of the site constitutes acceptance of changes.
SECTION 19 – CONTACT INFORMATION
If you have questions or concerns about these Terms or our services, please contact us:
Email:
Customer service - customerservice@rashid-malik.com
Telephone:
Pakistan - +92 304 974 1111
UK - +44 7535729452